Exchange Policy

At Juggerknot Originals, we are committed to ensuring your satisfaction with every purchase. We understand that sometimes exchanges are necessary, and we aim to make the process as seamless as possible. Please review our exchange policy guidelines below:-

(1) No Returns, Only Exchanges:

We believe in getting it right the first time! Please double-check the size chart before placing your order. If the requested size is unavailable, we’ll provide a coupon with no expiry date—no questions asked. If you encounter any issues, don't hesitate to reach out to us at juggerknot.india@gmail.com.

(2) 5-Day Exchange Window:

We've got your back for five days! Our Exchange Policy kicks in from the day you receive your product.

(3) Eligibility Criteria:

To qualify for a size exchange, the product must be unused, undamaged, with all product tags intact, and in its original packaging. Remember, you need to report any size exchange requests within 5 days of delivery.

(4) How to Initiate an Exchange:

Drop us a line at juggerknot.india@gmail.com within 5 days of receiving your order. Make sure to provide your order number and the product name & size you wish to exchange.

(5) Out-of-Stock Items:

If the item you desire is unavailable, fret not! We'll offer you a custom code or store credit as an alternative within 3-5 business days.

(6) Shipping Instructions:

Once your exchange request is approved, we'll send you comprehensive instructions on how to pack and ship the item(s) back to us. For your peace of mind, we recommend using a trackable shipping method.

(7) Shipping Costs:

While we've got your exchange covered, the customer is responsible for the shipping costs. However, in cases of defective or incorrect items, we've got you covered!

(8) Quality Control Inspection:

Our dedicated quality control team will meticulously inspect the merchandise upon receipt to ensure it meets our exchange policy criteria. If everything checks out, we'll process the exchange within 3-5 business days.